February 2026

February 23, 2026

Fixes:

• Patient appointment responses now function correctly in the platform after updates are made to the "Actions to Reopen Patient Channel" Practice Setting, as expected.

February 20, 2026

Fixes:

• Analytics Plus customers can now use the "Is Active in Practice" field and filter in the User Access by Practice report to verify a user's current status within a Practice.

February 18, 2026

Fixes:

• When using the "View Translation" feature, available to Staff AI Co-Pilot customers, the patient's inbound message is successfully translated, as expected.

February 12, 2026

Improvements:

• When filtering by Practice on the Outbound Triggers page, the Event and Resource drop-down filters now automatically update to display only the values relevant to that Practice. Click here to learn about the Triggers Overview page.

Fixes:

• Patients using Artera's Self-Rescheduling workflow cannot choose to reschedule their appointment after the appointment time has passed, as expected.

February 10, 2026

Improvements:

• The Settings pages have been refreshed with a new look. This is a visual update only, so the underlying functionality remains the same. 
  

February 5, 2026

Fixes:

• The Spanish translation of the MPSP message sent to patients has been updated to ensure accuracy for Spanish-speaking patients, as expected.

February 4, 2026

Fixes:

• The "Discharges" section on the Patient Facesheet now only displays to customers leveraging Artera's Post-Discharge functionality, as expected.

January Release Video

January 29, 2026

Improvements:

• The Conversation Flows Appointment Generation dashboard is now available with improvements and updates for Analytics Plus users. Click here to learn about Conversation Flows reporting.
• The Attachments modal has been updated to include a clear description of file requirements. Click here to learn about including attachments in messages.
  

January 28, 2026

Improvements:

• An email address and password are now required to log into Artera demo. Click here to learn about Artera's secure login process.
  
  
  
  

 January 27, 2026

Fixes:

• The Patient Response Time (PRT) dashboard, available to Analytics Plus customers, has been updated to resolve a calculation error. 
• The Daily Changelog report, available to Analytics Plus customers, now displays Practice-specific information related to Triggers.

January 23, 2026

Fixes:

• Partner Smart Phrases, such as {eventPartnerPreCheckIn}, now render properly when used in manual messaging. Partner Smart Phrases only apply to customers leveraging Artera's Extended Data API. Click here to learn more.

January 22, 2026

Fixes:

• The Quick Response dashboard, available to Analytics Plus customers, now displays Quick Response utilization data, as expected.

 January 16, 2026

Improvements:

• The Conversation Flows Responses by Question dashboard is now available in Analytics Plus. This dashboard provides a chronological overview of patient responses to Conversation Flows. Use it to analyze Conversation Flow volume and identify the most common responses at each step of the workflow. Click here to learn more.
  

January 9, 2026

Fixes:

• Customers who have the "Add a Patient" feature enabled can now search for and select the Practice to add the new patient to.

January 8, 2026

Fixes:

• Translations added to Trigger messages now display accurately, as expected. 

January 7, 2026

Improvements:

• Improvements have been made to the AI Agent's pronunciation capabilities. Click here to learn more about Artera's AI Agents.

January 6, 2026

Improvements:

• When selecting an action to associate with an Inbound Trigger, the action of "Pend Channel" has been renamed to "Mark as Needs Action." Click here to learn about Inbound Triggers.
  
• When selecting an action to associate with a Conversation Flow, the description of the action of "Add @Mention and Message" has been updated to read as: "Sends an Internal Message alerting any Artera Enterprise User or Enterprise User Group. Will mark the Patient Channel Status as Needs Action." Click here to learn more about adding Response Actions to Conversation Flows.
  

Fixes:

• "Help" is a reserved word system-wide and cannot be used as a keyword when configuring Inbound Triggers, as expected.