January 2026

January 8, 2026

Fixes:

• Translations added to Trigger messages now display accurately, as expected. 
• The Deliverability Dashboard, available to Analytics Plus customers, now loads all available data across the dashboard, as expected.
• The User Activity Dashboard, available to Analytics Plus customers, now respects date or date range filters added to the dashboard, as expected. 

January 7, 2026

Improvements:

• Improvements have been made to the AI Agent's pronunciation capabilities. Click here to learn more about Artera's AI Agents.

January 6, 2026

Improvements:

• When selecting an action to associate with an Inbound Trigger, the action of "Pend Channel" has been renamed to "Mark as Needs Action." Click here to learn about Inbound Triggers.
  
• When selecting an action to associate with a Conversation Flow, the description of the action of "Add @Mention and Message" has been updated to read as: "Sends an Internal Message alerting any Artera Enterprise User or Enterprise User Group. Will mark the Patient Channel Status as Needs Action." Click here to learn more about adding Response Actions to Conversation Flows.
  

Fixes:

• "Help" is a reserved word system-wide and cannot be used as a keyword when configuring Inbound Triggers, as expected.