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Artera Whitelists

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  • Get Started
    Getting Help Post-Implementation
  • Release Notes
  • Triggers
  • Patient Channel
    Managing Appointments
  • Troubleshooting and FAQ
  • Patient Facesheet
  • Technical Specifications
    Artera Foundation Artera-Specific Features EMR Specifications
  • Insights & Analytics
    Insights Analytics Plus Self Service Analytics
  • Collaborative Inbox
  • Conversation Flows
  • Campaigns
  • Lines & Resources Requests
  • Lines, Events, Resources
  • SMS Basics
  • Automations
    Appointment Automations Inbound Message Automations Recall Automations Referral Automations
  • Referrals
  • Add-Ons
    Call-To-Text/Abandoned Calls Community Outreach
  • Users and Groups
  • Platform Settings and Configuration
    Settings Forms
  • Self-Rescheduling
  • Recalls
  • Marketplace
+ More

The following domains should be whitelisted by your organization to allow for successful utilization of Artera. Your Artera Project Team will assign this task to be completed during your organization's initial implementation with Artera.

Domain
Purpose
Host
Required?
https://app.wellapp.com
Main Web Application Artera Yes
https://www.well-health-app.com/  Artera Platform (includes Analytics) Artera Yes
https://*.well-health-app.com/
Artera Platform (includes Analytics) Artera Yes
https://*.wellapp.com
Main web application Artera Yes
https://ps7.pubnub.com
Artera Real-Time Messaging Provider Artera Vendor Yes
https://ps14.pubnub.com
Artera Real-Time Messaging Provider
Artera Vendor
Yes
https://*.pubnub.com
Artera Real-Time Messaging Provider
Artera Vendor
No
https://ps10.pndsn.com
Artera Real-Time Messaging Provider
Artera Vendor
Yes
https://*.pndsn.com
Artera Real-Time Messaging Provider
Artera Vendor
No
https://use.fontawesome.com/
Font Service Can bring internal Yes
https://fonts.googleapis.com/
Font Service
No
https://fonts.gstatic.com/
Font Service
No
https://*.hellosign.com 
N/A N/A No
https://docusign.net
N/A N/A No
https://sendgrid.me
N/A N/A No
https://*.sendgrid.net
N/A N/A No
artera.io
Main Web Domain Artera
Yes
https://cdn.pendo.io
Artera Usage Monitoring Service Artera Vendor No
https://sdk.split.io/
Artera Platform Provider Artera Vendor Yes
apidocs.artera.io
Artera Developer Portal Artera Yes
https://artera-prod.us.auth0.com/u
Client Secure Login Workflow N/A Yes
https://app.artera-ca.io Canada Only Artera Yes
https://uat.artera-ca.io/login Canada Only Artera Yes
https://uat-ca.1.artera-ca.app/ Canada Only Artera Yes
https://artera-ca.app/
Canada Only
Artera
Yes
whitelist domains

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