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Artera Whitelists

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  • Get Started
    Getting Help Post-Implementation
  • Release Notes
    Release Notes: Artera Harmony Federal Edition
  • Triggers
  • Patient Channel
    Managing Appointments
  • Troubleshooting and FAQ
  • Patient Facesheet
  • Technical Specifications
    Artera Foundation Artera-Specific Features EMR Specifications
  • Insights & Analytics
    Insights Analytics Plus Self Service Analytics
  • Inbox
  • Conversation Flows
  • Campaigns
  • Lines & Resources Requests
  • Lines, Events, Resources
  • SMS Basics
  • Automations
    Appointment Automations Inbound Message Automations Recall Automations Referral Automations
  • Referrals
  • AI Agents
  • Add-Ons
    Call-To-Text/Abandoned Calls Community Outreach
  • Users and Groups
  • Platform Settings and Configuration
    Settings Forms
  • Self-Rescheduling
  • Recalls
  • Marketplace
  • Artera Harmony Federal Edition
    Conversation Flows | AHFE Triggers | AHFE Platform Settings & Configuration | AHFE Users and Groups | AHFE Patient Channel | AHFE Troubleshooting and FAQ | AHFE Patient Facesheet | AHFE Campaigns | AHFE Lines, Events, Resources | AHFE Get Started | AHFE Inbox | AHFE Release Notes | AHFE
+ More

The following domains should be whitelisted by your organization to allow for successful utilization of Artera. Your Artera Project Team will assign this task to be completed during your organization's initial implementation with Artera.

Domain
Purpose
Host
Required?
https://app.wellapp.com
Main Web Application Artera Yes
https://www.well-health-app.com/ Artera Platform (includes Analytics) Artera Yes
https://*.well-health-app.com/
Artera Platform (includes Analytics) Artera Yes
https://*.wellapp.com
Main web application Artera Yes
https://api-stage.artera.io
Messaging API (Stage), US Only
Artera
Yes
https://api.artera.io 
Messaging API (Prod), US Only
Artera
Yes
https://apidocs-stage.artera.app/docs
Developer Portal (Stage), US Only
Artera
Yes
apidocs.artera.io
Developer Portal (Prod), US Only

Artera

Yes
https://fonts.googleapis.com/
Font Service
No
https://fonts.gstatic.com/
Font Service
No
https://*.hellosign.com 
N/A N/A No
https://docusign.net
N/A N/A No
https://sendgrid.me
N/A N/A No
https://*.sendgrid.net
N/A N/A No
artera.io
Main Web Domain Artera
Yes
https://cdn.pendo.io
Artera Usage Monitoring Service, US Only Artera Vendor No
https://sdk.split.io/
Artera Platform Provider Artera Vendor Yes
https://app.artera-ca.io Canada Only Artera Yes
https://uat.artera-ca.io/login Canada Only Artera Yes
https://uat-ca.1.artera-ca.app/ Canada Only Artera Yes
https://artera-ca.app/
Canada Only
Artera
Yes
https://prod-ca-1.artera-ca.app/
Artera application to make API calls for UI and Triggering SMS, Canada Only
Artera
Yes
https://auth-prod.artera-ca.io
Prod Domain, Canada Only
Artera
Yes
https://auth-uat.artera-ca.io
UAT Domain, Canada Only
Artera
Yes
apidocs.artera-ca.app/docs
Artera Developer Portal (Prod), Canada Only
Artera Yes
apidocs-uat.artera-ca.app/docs
Artera Developer Portal (UAT), Canada Only
Artera
Yes
https://apidocs.artera-ca.app/docs
Messaging API Developer Portal (Prod), Canada Only
Artera
Yes
https://apidocs-uat.artera-ca.app/docs
Messaging API Developer Portal (UAT), Canada Only
Artera
Yes
https://api-uat.artera-ca.app
Messaging API (Stage), Canada Only
Artera
Yes
https://api.artera-ca.app Messaging API (Prod), Canada Only
Artera
Yes
whitelist domains

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